Who we are

Mercer Keeble PR Limited is a public relations agency registered in the UK.

This Privacy Notice explains how we use any personal information we collect about you when you contact us.

We are committed to maintaining the trust and confidence of our clients, potential clients and press contacts. We are not in the business of selling email lists to other companies for marketing purposes.

What information do we collect about you?

Personal information means any information that may be used to identify you, such as, your name, title, phone number, email address, or correspondence address. We collect information about you when you contact us by telephone or by email or by post to enquire about our services. We only collect your name, job title, email address, phone number, name of your business and its registered office address and what services you are seeking. We will only retain your personal information for as long as is necessary to fulfill the purposes for which it was collected and/or for as long as we have your permission to keep it. Once the purpose for which the information was collected has been fulfilled, we will generally hold your personal information for 2 years thereafter.

What is the legal basis for processing your data?

The legal basis for the use of your personal data is either because it is necessary for the performance of a contract with you, because you have consented to our use of your personal data, in order that we fulfill a legal or regulatory requirement or because it is in our legitimate interests.

How will we use the information about you?

We collect information about you in order to supply you with the service you have requested, to keep in touch with you and to provide you with a better service.  We would use the email address which you have provided. You have a right at any time to stop us from contacting you.  If you no longer wish to be contacted please email info@mercerkeeblepr.com.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. You may also withdraw your consent to our processing your personal information at any time.

You have a right to ask us to delete your personal information, a right to object to its processing and a right to request that we provide you with a copy of the personal information we hold about you and where possible, to transmit that data directly to another data controller.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information which you think is inaccurate or out of date. You also have a right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing.

Should we be unable to resolve any complaint you might have concerning our use of your personal data, you have a right to lodge a complaint with the Information Commissioner’s Office at any time. The ICO is the UK supervisory authority for data protection issues.

If you would like a copy of some or all of your personal information or if you wish to exercise any of the above rights, please email: info@mercerkeeblepr.com.

Other Websites

Where our website links to other websites, this Privacy Notice only applies to our website and not to others, so when you link to other websites you should read their own privacy policies.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your information.

Your information will be held at our offices and by our service provider. Through our service provider your personal data organization will be subject to appropriate safeguards. Our service provider states that all of their hosting is held within the UK at data centres that are GDPR compliant and ICO 27001 certified full details of which can be found here https://freeola.com/legal/privacy_policy.php

Cookies

A cookie is a small data file that is temporarily stored by your browser on your computer’s hard drive.  Our website provider’s policy on cookies and the cookies they use for  analytics and performance can be found here https://www.squarespace.com/cookie-policy/ and here https://support.squarespace.com/hc/en-us/articles/360001264507.  For further information about managing and disabling cookies on your computer, see www.allaboutcookies.org/manage-cookies.

Changes to our Privacy Notice

We keep our Privacy Notice and privacy policies under regular review and we will place any updates on this web page. This Privacy Notice was last updated 8th September 2023.

How to contact us?

Please contact us if you have any questions via email info@mercerkeeblepr.com.